Tech
Software validation is a monumental task. But with the right tools, it can be a breeze. Software verification tests examine how well a feature meets customer and business requirements. It’s not concerned with why the feature was built in a certain way but rather that...
Business
Accurate business hours on GMB are essential for customers looking for your services. In fact, according to some recent surveys, incorrect business hours are one of the top reasons customers lose trust in businesses. Updating your business hours for the holidays is...
Tech
Customers want to communicate with companies on their preferred communication channels. This can be through email, two-way texting, or even social media. Contact center technology enables you to offer omnichannel support. This includes self-service through chatbots or...
Business
The benefits of using a good gathering feedback tool are clear: it provides vital information to improve your business and keep customers happy. However, how do you choose the right one for your needs? Increased Productivity Productivity is essential to any business,...
Business
Choosing the right music for your grocery store can profoundly impact shoppers. The right soundtrack can encourage more browsing time and purchases. The tempo of the music can impact which products shoppers buy. For example, playing slower-paced music encouraged...
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